FREQUENTLY ASKED QUESTIONS

It depends on your delivery location. Orders processed at our location will take 2-5 business days to arrive.

Most pre-orders require a 1 - 2 week period.

Yes, we do. International deliveries can take anywhere from 4-12 days. Delivery details will be provided in your confirmation email. We recommend that customers check with their local customs office for more information about duties and taxes that may be applicable. Please note: that customs and duties fees may be required upon delivery depending on the country of origin, destination country, and the value of the goods being shipped. Customs and duties fees are set by the local government and are the responsibility of the customer. YAHAN is not responsible for any customs or duties fees that may be required upon delivery. It is best to contact the local customs office for more detailed information about applicable fees and regulations.

We always aim to please our customers and for them to love our products, however if you do need to return an order, we’re happy to help. For refunds, we will only refund the cost of the item within 15 days of purchase as store credit only. Shipping costs are non-refundable. All returns must be in their original condition, unworn and unwashed. Please note: any items returned with signs of being worn, washed or with any tags removed, will not be accepted and will be sent back to the customer. Once we receive your item, it will be processed within 5-7 business days. If you have any further questions or concerns related to our return policy, please feel free to contact us. We only replace items 15 days after delivery if they are defective, incorrect, or damaged. Please refer to our size chart before ordering if you are unsure about your size. Email inquiries@YAHAN.COM if you would like a made to measure fit, we will be happy to assist you in getting the perfect fit.